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Looks like you already, but if you do not have to download software appropriate for your configuration. I downloaded the complete HP software - in my particular case, it is the file PS_AIO_06_C309g - m_Full_WIn_enu_140_175.exe, because I'm running a 32-bit version of Windows 7. So, in WIn 7, I downloaded a universal Extractor (freeware) (if you want to download live click on the Installer UniExtract if you want to check the site for yourself before you download it, go to. it just kept installing the software and go round in circles telling me that I had no proper USB drivers. Strangely, I have a laptop MacBook Pro with a PC with Windows 7 32-bit partition and 309 installation disc has been installed successfully.Īlso, I was able to install it on two computers on the Mac OS side. If I just hook the printer without the installation disc, the drivers are installed and I get a few opportunities, but not the full capacity, for example, without the HP Solution Center. The same thing happens with the version 14.0. "This computer doesn't have the necessary support of the USB hardware to allow for the completion of an installation USB." "This computer has no USB software necessary support to allow for the completion of an installation USB." When I try to install my Photosmart 309 has on Windows 7 64 bit on an iMac, PC partition, using the 13.0 installation disc, I get the following error messages: Installation Photosmart 309 has on Windows 7 64 bit Hi to the Forums of HP Support! I read your post and see that the black is not printing. I am also puzzled as to where ink is going on because the black cartridges I used trying to solve this problem have certainly been empty but the ink is not reaching the paper - looks like the blooming thing could swim ink now but it seems pretty clean! ![]() I don't think I have done something to damage the print head when the occurreed first problem, but with all the plug and put back and soaking in hot water (let dry naturally) I can't guarantee that it is not damaged because, although I was careful and everything seems ok. Would it be a mistake to electrical connection with the contacts? Or is the print head itself a goner - seems such a simple plastic device, ok electronics in contacts can be more complex, but not much to go wrong. I tried new cartridges (twice - at great expense!) head cleaning, cleaning deep head, aligning the head and tried to soak the printhead in hot water several times now and then cleaning and deep cleaning again and then yet another new series of cartridges, still no black - not a pinch! My Photosmart Premium 309 a printer will not print black text. Photosmart Premium 309 a won't print black
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